How long does a repair take?
A lot of everyday repairs, such as screens and batteries, are done the same day when the part is in stock. Repairs that need a part ordered or more diagnosis take longer, and we give you a timeline before we start.
Will you keep me updated?
Our Track Order page shows where your repair stands at any time, and we contact you if we need your approval or anything changes.
What happens to my data during a repair?
We only touch what the repair requires and we keep your data private. We still recommend backing up your device before any repair, and signing out of sensitive accounts if you can.
I am busy. How do I fit in a repair?
Booking online is open any time. Pick the time that suits you. Our opening hours are on our locations page, or just give us a call.
What warranty do you offer?
Our repairs carry a 90-day warranty, apart from liquid damage repairs. New damage after the repair, such as a drop or a crack, is not covered.
Can I talk to someone, or is it online only?
Yes, you can always talk to us. Call or message us during opening hours with prices, availability, or the status of a repair.
Do you erase my device during a repair?
No, we do not. We leave your data exactly as we find it. If a software reset is ever needed, we check with you before doing it. We still suggest a backup before any repair.